Showing posts with label Randonee. Show all posts
Showing posts with label Randonee. Show all posts

Wednesday, January 20, 2010

Friday, November 13, 2009

The Friday (13th) Connection


Happy Friday 13th, everyone!

Today has been a phenomenal day in so many ways. We took our second trip to REI this week (footage coming soon). It is always nice when you get to spend a little $ in the big house of Recreational Equipment Incorporated (REI). Every time we visit I am flabbergasted by the awesome customer service we receive. (Thank you to Ray and the nice blonde gentleman that helped us at checkout.)

Today was a major bike purchase. We got the chance to take the Randonee for a spin (HEAVEN—really, I am not kidding). That baby moves--it makes our mountain bikes look like they are standing still when we're huffing up the Greenbelt.

We also got a chance to test out the The Art of Storage's less expensive bicycle storage solution "the Michelangelo." See photo below.




(Keep in mind, no one pays us for our opinions . . . we just have them. )

I purchased this little baby in hopes that it would free up some room in my two bedroom apartment. Boy did it! I can't tell you how pleased I am with this unit and I have only had it for two hours. It took less than 20 minutes to assemble and has freed up some major room in my living room. (It would be great in a garage, too.)

If you're interested in learning more about this unit check it out at: http://www.rei.com/product/751324

Sunday, July 5, 2009

REI on the 4th of July

We took a trip to REI on the 4th of July. We were in search of bike shorts for Debbie.

Camera in hand, we asked staff if we could film in the store. (Some places aren't too keen on filming in their establishments.) We were then sent to the back receiving area to talk to a manager. In the trip to the back we spoke to three different people who were either helpful, supportive of our cause, or both.

Impressive.

I think this is why we keep coming back to REI. They have really great people working there, so good customer service is effortless for them.

And yes, we were granted permission to film . . .




We would also like to thank Lee for providing some much needed advice. Not only did he share knowledge about some touring bikes with us, but he sought us out later to show us some great resources, and to ensure Debbie purchased the proper bike shorts.

Now that is great customer service. Thank you.

The two touring bikes we are looking at:

The Randonee

The Safari