REI on the 4th of July

We took a trip to REI on the 4th of July. We were in search of bike shorts for Debbie.

Camera in hand, we asked staff if we could film in the store. (Some places aren't too keen on filming in their establishments.) We were then sent to the back receiving area to talk to a manager. In the trip to the back we spoke to three different people who were either helpful, supportive of our cause, or both.

Impressive.

I think this is why we keep coming back to REI. They have really great people working there, so good customer service is effortless for them.

And yes, we were granted permission to film . . .




We would also like to thank Lee for providing some much needed advice. Not only did he share knowledge about some touring bikes with us, but he sought us out later to show us some great resources, and to ensure Debbie purchased the proper bike shorts.

Now that is great customer service. Thank you.

The two touring bikes we are looking at:

The Randonee

The Safari